Written on: October 13, 2015
Customer satisfaction is important to us. We like to think we are doing a good job, but there’s always room for improvement. That’s why, in our last newsletter, we enclosed a customer satisfaction survey.
Overall, we received high praise. That’s a tribute to our team, who work hard every day to provide you with the type of service you have come to expect from us—fast, courteous and professional.
Here is a sampling of what you told us:
“When my oil heat stopped working in the middle of a winter storm last year, you came through with bells on.”
— Patricia P., Lansdale
“Walton delivered oil to my home on Christmas Eve and I will never forget it. Thanks!”
— Diane D., Ambler
“We have been Walton customers for 28 years. Through storms and heat waves, Walton has always come to our aid in minimum time and fixed the problem on the spot.”
— Gary B., North Wales