Written on: July 11, 2013

Does the Air Conditioner or Heat Pump Brand matter? Well, in this case it does…


We were recently called out to Pennsburg, PA to assess a non-working heat pump, only to find this:


This part of an air conditioner or heat pump is NOT supposed to fall apart, and worse yet, since the integrity of the Top was compromised, the fan and blades fell into the unit and sliced the wiring and condensor coil, therefore destroying the unit beyond repair. The age of this unit?…only 9 years old. Now the owner is faced with an unexpected replacement due to sub-par materials. In comparison, that is why we at Walton, Inc. in Lansdale, PA support the Lennox and Trane Brands as a Dealer. The attention to detail in the manufacturing process, along with the premium materials they both choose to design and build their products with, ensure that Consumers experience the durability that they deserve when it comes to an instance like this. It is one thing to have minor repairs happen over a 9 year period, but to have a structural integrity issue, that is an entirely different impact. Consumers should expect higher quality when it comes to making one of the larger investments in their homes. Unfortunately, low price can result in lower quality. We don’t feel that making a compromise like that is acceptable, which is why we are YOUR Trusted Home Comfort Providers in Montgomery and Bucks Counties in PA.


Thanks!


The Walton Team