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Written on: July 16, 2018

By the Numbers

Winter snow

Late December and most of January were the coldest in years.

Here is how our team responded, compared to the same period from the previous year:

29% increase in the number of heating oil deliveries.

34% increase in the number of heating degree days. (322 more)

71% increase in the number of heating systems installed.

89% increase in the amount of overtime time put in by our technicians.

109% increase in the number of night and weekend service calls.

159% increase in the number of phone calls our CSRs handled; an average of 242 per day over 4 weeks.

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