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Ask the Expert

Tom Tomlinson

Q: Why is automatic delivery better than calling in my order?

A: Automatic delivery service, which we provide at no extra charge, lets you stop watching your tank and eliminates the need to call in for heating fuel deliveries. You can rest easy knowing we have a system in place that minimizes the chance of a run-out. This past winter, a lot of folks who prefer to call for deliveries ran into trouble when the extreme cold caused everyone to use fuel much faster than normal.

Q: How does automatic delivery work?

A: Our computer system tracks how much fuel your home will typically use based on how cold it is outside. We will deliver fuel automatically to you, usually when your tank gets to be one-quarter full. No more tank watching, no more run-outs and no more calling for a delivery. Instead of having to contact us every time you need more fuel, you don’t have to do a thing. Your Walton’s driver will simply come to your home and fill your tank based on the schedule we have built for you.

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