| Q: |
Will a service plan save me money? |
| A. |
Yes! You save money right away on the cost of separate tune-ups for your heating and cooling equipment and you save money on repairs. You also receive Loyalty Credits good for equipment discounts. All of these savings can, in many cases, pay for the cost of the plan. You get all this coverage for less than what most people pay for a daily cup of coffee. Plus, if you have a heating or cooling emergency, we guarantee a prompt response. This gives you priceless peace of mind. |
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| Q: |
Why are precision tune-ups important? |
| A. |
Four out of five system breakdowns could have been prevented with regular maintenance. Precision tune-ups will reduce the chance of breakdowns, keep your system running at peak efficiency and cut your annual energy costs by up to 15%. |
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| Q: |
What are my options? |
| A. |
Our Silver Gas and Heat Pump Plan offers comprehensive protection for customers with natural gas systems and heat pumps. For customers who heat with oil we offer three plan levels: Silver, Gold and Platinum. Your choice depends on the level of protection you’re comfortable with. |
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| Q: |
Can I get a service plan for my central air conditioning? |
| A. |
Yes. You can easily add an air conditioning plan to your heating coverage. With a cooling plan, you get a precision tune-up to keep your system running at peak efficiency, saving you money on summer electric bills. You also receive a 15% discount on repairs. Your status as a cooling service plan customer also ensures priority service should your a/c system ever break down. |
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| Q: |
I have two systems in my home. Will your Plan cover both of them? |
| A. |
Yes. Some of our customers have multiple cooling or heating systems, so we’ve designed our service plans to cover additional systems. If you have a special situation, call us and we’ll work with you to design coverage that fits your needs and keeps you protected |
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| Q: |
Can I get coverage for anything else? |
| A. |
Yes. Coverage for oil storage tanks is available. |
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| Q: |
How do I get started? |
| A. |
Call or email us, and we’ ll send a technician to your home to inspect your system. Or, if a technician is making a service call at your home, just tell him you are ready to join. We’ll take care of the rest! |
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