Dear Friends,

While some of you may still think of us only as your heating oil dealer, the truth is we’re much more. We’ve invested a lot of time and money over the years to launch new programs and services. This allows us to keep our customers comfortable and help them save money in many different ways.

For starters, we’re experts at taking care of all kinds of heating and cooling equipment. Our skilled technicians are certified to service and repair everything from furnaces and boilers (both oil and gas) to water heaters, central air systems and heat pumps — and geothermal systems too.

If you need new heating or cooling equipment, we can design a system to meet your comfort requirements. We can offer you our expertise with indoor air quality issues as well. Plus, our staff includes licensed plumbers.

As your year-round home comfort company, we want you and your family to be comfortable and safe all year long. Please let us know what we can do for you, whether it’s equipment maintenance, repairs or a new system installation. We’re just one phone call away.

Warmly,

Terry, Chris and Scott Walton

• If your house will be vacant for an extended period this winter, you have a responsibility to protect your home from damage arising from a loss of heat. Have someone check on your unoccupied home every other day to make sure there are no problems.

• If you have an older system, you should update your unprotected oil line with one that’s encased in a protective sleeve. This virtually eliminates the chance of an oil line leak.

• Be diligent about getting your annual heating tune-up, which can help prevent costly repairs and save you as much as 10% on your heating costs.

Did you know that virtually all of our equipment replacement jobs are completed in a single day? We have a veteran crew that takes a lot of pride in producing highquality installations for our customers.

They show up as scheduled, and work neatly and professionally. And when they’re finished, they return your home to the condition in which they found it. Before you know it, the job is done and any mess is gone — including your ugly old boiler!

Ken Alves of Hatfield is among the many Walton’s customers who have been impressed with our work.

“It was clear to me throughout that Walton’s wanted to ensure my satisfaction, not simply to sell me the most expensive system,” Ken told us. “Email correspondence of the proposal and contract saved time, allowing me to ask or answer questions while away from home and avoiding cell phone tag. I appreciate this flexibility.”

The day of the installation went just as smoothly, Ken reports. “I expected the removal of the old oil boiler to be dirty work. It surely was, but your installation team was well prepared and left the area in fine condition.”

The team’s attention to workmanship in installing the new boiler was just as commendable, Ken told us.

“My wife and I are very pleased with the purchase of our new system and will recommend Walton’s to anyone we know looking for new equipment.”